Vera Lang
Vera Lang, MBA is a CRM expert, Senior Strategic Marketing & IT Research Director, and Experienced Strategic Planning Consultant. She is a contibuting writer for <a href="http://www.MyPersonalCMO.com" title="http://www.MyPersonalCMO.com" target="_blank">http://www.MyPersonalCMO.com</a> <a href="http://www.CRMHelpDesksoftware.com" title="http://www.CRMHelpDesksoftware.com" target="_blank">http://www.CRMHelpDesksoftware.com</a> and <a href="http://StockMarketsInvestment.com" title="http://StockMarketsInvestment.com" target="_blank">http://StockMarketsInvestment.com</a>
Articles by this Author
Branding Loyalty Thru Complete Customer Service Experience Management
- By N/A
- Published 12/24/2007
- Unrated
To build a strong brand with a loyal customer base, your business must create a complete chain of customer experiences with outcomes that your customers value and adore
Repeat business is the most profitable business, and so all business should aspire to build customer loyalty
CRM-On-Demand: 7 Advantages For Small Business
- By N/A
- Published 12/24/2007
- Unrated
Customer Relationship Management software can offer many advantages for all-sized-business However, small business has usually different needs and budgets than larger corporations